Archive for the ‘Impact Business’ Category

Computer Viruses and the Negative Impact on Business

Computers are very detailed machines that function by set rules, codes and languages. Everything follows a pattern and schedule in order to operate efficiently. Computer viruses can affect the cosmetics of a computer such as the screen and display appearances or the simple functions such as the way the keyboard operates or the functionality of the drives. Some of these symptoms may seem to be only a minor inconvenience, but when you see these signs you should wonder what may have caused the change and what else may be going on that you can’t see. Other symptoms can include loss of files, decrease in memory space, slow operation and damaged programs.

The writer of the virus determines how they will infect the system as well as what they want the virus to do. In most cases, a virus will perform damage to the host system, and may do this while performing another function such as retrieving information, and then spread to the remainder of the network.

A computer virus is similar to a medical virus in that it often occurs even when precautions were taken to prevent it. Particularly malicious viruses steal information and data, which may be confidential. This may be customer or client information of a personal nature whether medical, financial or some other form. It may be company information specific to employee’s records, user names and passwords or other functions of the business. Information may simultaneously be erased. It can pick up information from any other computer in the network. It can locate other users and obtain their information.

There are many programs available and they are a must-have for an individual’s personal computer and certainly for that of a business. Strong measures must be taken to prevent viruses within a company, as one infected computer is opening the door to the entire network, putting clients, customers and even employees at risk. Businesses should understand that the condition of their system is susceptible to change with every employee that signs into the network. Training should be instituted to prevent damage by teaching employees how to determine what is safe use of the system, how to update their protection programs and how to know if something is questionable and when to bring it to the attention of the IT department. It is always helpful to set up the virus protection programs to run automatically and the individual systems or the network as a whole can be set to automatically update the programs that are install along with fixes and patches as needed. In addition to anti-virus programs a filter may also help to block viruses.

While the anti-virus is placed inside the firewall, a filter is placed on the outside and closer to the server. Users may be limited as far as what can be received and may not be able to open attachments. This will undoubtedly create an inconvenience, though it is in the best interest of the company and will save money by eliminating loss of business if a shutdown is needed to correct a problem. A virus usually spreads very quickly and for a large company this can be costly. Prevention is always the least costly way to reduce the risk of virus.

The Impact Of Effective Teamwork



Effective teamwork is critical for every successful organization. In order to reap the benefits of teamwork, leaders must not only lead, they must be able to work well with upper management and their colleagues while setting the example for their team.

Why would others feel the need to cooperate if management cannot get along?

Once the vision, values, and corporate mission are defined, leadership must speak with a common voice to promote consistency, maintain standards, and achieve corporate goals with the greatest efficiency.

Supporting Senior Leaders

Effective workplace communication involves cooperation at every level: within and across divisions, and, in support of senior leadership.

Supporting senior leadership implies challenging questionable decisions in the appropriate forum when you do not agree or understand, or, your full support when final decisions are made.

Every junior leader eventually faces this challenge sooner or later. They may not agree with a decision, but neither do they challenge that decision nor do they provide a better alternative.

Then, when the time comes to support senior management, it seems easier to give it half-hearted effort or claim it was not your choice.

Is this a question of loyalty for junior leaders?

How can you expect senior leadership to support you if we are not willing to do the same?

An example of a young, junior military officer who learned this lesson the hard way went as follows:

Major: “Captain, what is the first thing you do when you receive an order?”

Captain: “Execute that order, sir.”

Major: “Wrong! You execute that order as if it were your own.”

This brief exchange highlighted the need for junior leaders to either question the instructions given or apply that directive with the same spirit as if they had made the decision themselves.

When you give a half-hearted effort or attribute less popular decisions to your seniors, people see through your actions and they become a basis for their response when they do not agree with the decisions made.

Supporting Colleagues

Effective teamwork also requires support and trust between peers.

When supervisors do not get along or never seem to be able to present a united front, they become easy targets for a disruptive employee to manipulate in order to achieve other aims.

Supervisors should communicate and instill cooperation to meet corporate objectives.

If we cannot work well with our colleagues, it usually means we haven’t taken the time to communicate. When we start to communicate and work together, we find that we have more in common than we realized.

Leaders need to collaborate closely so that they work together and present a united front.

Effective Workplace Communication

If the management team is not committed to the corporate values, there will be a breakdown in teamwork and communication.

Leadership means learning to work together and keeping everyone focused on the corporate objectives.

Leading includes supporting senior leadership and your peers while setting the example for your team in every way.

Good leaders look beyond their immediate team in order to promote effective teamwork to exist throughout the organization.

The Impact Of Soft Skill Training



“You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere.”-Lee Iacocca 1924- (former CEO of Ford and famous for reviving the Chrysler brand)

In today’s world, where the survival of the fittest is the norm, it has become imperative to sharpen one’s technical skills, and more importantly, one’s soft skills. Technical skills can be learnt, applied and measured to an established degree. But the same cannot be said of soft skills. Soft skill is a sociological term for an individual’s Emotional Intelligence (EQ). It can be broadly defined as personal attributes that enhance an individual’s interactions, job and career prospects. Whether it involves face to face customer interaction or even indirect correspondence over telephone or e-mail, employees adept at soft skills will achieve both individual as well as organizational success. Hence soft skills is critical to showcasing one’s hard skills; both can be considered to be two sides of the same coin – one without the other has no impact.

Soft skill training has numerous dimensions. Some modules, amongst others which are highly sought after, have been mentioned below:

1. Communication Skills Training:

Communication is a dynamic process through which thoughts and feelings are conveyed. Effective communication is an essential component of organizational success whether it is at the interpersonal, inter group, intra group or external levels. It facilitates learning and knowledge sharing which is essential to the healthy growth and culture sustenance of your organization.

The Learning Process:

People in organizations typically spend over 75% of their time in inter personal communication; thus is it is no surprise to find that poor communication is at the root of a large number of organisational problems. There exist a number of barriers to effective communication that arise out of the utilisation of improper language, non verbal cues and feedback. In the present age of globalisation, insufficient understanding of cultural differences can also result in critical judgmental errors in the communication process.

We understand that in today’s tough competitive business world, lucid and effective communication is very important. MMM Training Solutions help to provide professionals with practical and constructive advice on methods of effective communication.

2. Team Building skills:

Team building skills are critical for managerial effectiveness. Better understanding of team work can make an employee more effective. There exists a strong synergy amongst members who have the ability to build on their collective strengths. It is important to contribute as a focused team. Success occurs when a team can accomplish and scale greater heights to a greater degree than an individual can. The stages involved in team building are:

1. Clarification of team goals

2. Identification of issues which inhibit the team from reaching their goals

3. Addressing of those issues, removing of inhibitors and enabling the goals to be achieved

MMM Training Solutions emphasizes on developing skills in individuals to be effective team members. We deliver training for managers on how to create a successful team and for staff on how to be part of one.

3. Time management:

“The bad news is time flies. The good news is you’re the pilot.” – Michael Altshuler ( Psychotherapist and Clinical social worker)

The significance of proper time management lies not just in meeting deadlines. It indicates professionalism, focus, reliability and consistency to clientele. Hence it is of utmost importance to develop potential in this area. Successful people use time management to achieve excellent results. The key is to realise that one cannot possibly do everything that there is to do. Many people spend their days in a frenzy of activity, but achieve very little because they do not concentrate on the right things. Instead, one has to decide how to spend the limited amount of time one has each day. At the heart of the subject is a simple but obvious focus – one has to concentrate on results, not on being busy. Since time management helps in completing more work with relatively lesser effort, stress is considerably reduced.

MMM Training Solutions provides your staff with practical advice and tips on how to effectively manage their time in a practically and tactful manner; at the same time adhering to the quality standards that your organization upholds.

4. Presentation skills:

“I do not object to people looking at their watches when I am speaking. But I strongly object when they start shaking them to make sure they are still going.” -Lord Birkett (1883-1962)

In her book, “Presentation Skills (2nd edition- University Press)”, author Suzy Siddons writes that a good presentation contains many of the same constituents as a good restaurant meal. The participants should be hungry. The chef should be at least competent, if not inspired. The menu should be tempting, understandable and offer a range of choices to all the diners. The ingredients should be the best possible. The service should be impeccable. The ambience should be comfortable and attractive. There should be no nasty after- effects.

Today, presentation skills are required at every level. For effective presentations, it is necessary to research the audience and understand their needs. Structuring presentations to establish rapport, maintain interest and to end an impact is a skill that can be developed through meticulous practise.

The art of presentation is two dimensional- speaking and listening. It is equally important to be a good listener. The significance of effective listening is well delivered in the quote, “it is the province of knowledge to speak and it is the privilege of wisdom to listen.”

Studies conducted have shown that the greatest fear human beings face is the fear of public speaking. At MMM Training Solutions, we train your staff to present their ideas in a manner that is clear, concise, interesting and persuasive.

In the face of the ongoing economic downturn, cutting back on soft skill training and focusing on technical skills is not the best option. At this hour, it has become even more imperative to narrow the existing gap between desired and actual level of soft skills of the employees. This would lead to effective communication that directly increases work performance as there is an enhancement in the effectiveness of communication.

Your employees learn by solving real time challenges within the work environment. Successful soft skill training helps participants unlock their inner leader, and sets into motion a positive and congenial atmosphere that encourages constant learning through self initiative. This in turn helps retain talent by giving your organization the extra edge and hence builds a competitive advantage.

There is an adage in business: “People rise because of their hard skills and fall because of (the lack of) soft skills”. Soft skill training aims at nurturing and shaping attitudes, no matter what the individual nature. It manages the interactions between every employee within the workplace. Hence it enhances efficiency and minimises the attrition rate.

Soft Skill training enables your employees to function effectively in the global marketplace among numerous and various business cultures. It enhances the core competence and confidence of an individual. NASSCOM forecasts that this can narrow the wide gap existent between the talent supply and technical demand.

Since acquiring soft skills is far more challenging than ‘hard’ skills, imparting of the same is often outsourced. This enables organizations to hire experts who are aware of the current global trends and practices. However one time training on soft skills cannot impact an organization for life. For
long time sustenance, training needs to be on its growth plan in order to maximize human capital. This helps in talent retention and knowledge sharing within the work place.

MMM Training Solutions brings to your organization great expertise and modular solutions. We help employees, your valuable assets, in dealing with change, effectively functioning within a team, and performing at their highest potential in order to reach excellence.

You can find more articles at www.mmmts.com. MMM Training Solutions conducts soft skills training and executive coaching anywhere in the world. We guarantee the effectiveness of our training. You may reprint this article by requesting permission from: pramila.mathew@mmmts.com

The Impact of Performance Management on Key Organizational Functions



Performance management is the foundation of any organization that has a vision and knows where they want to be in the near and long term future. As today’s rapidly evolving business environment challenges organizations to adapt to constant change, the need for organizations to be sure that their projects and activities are aligned with overall strategic goals and business objectives is critical. Performance management is the gauge that lets you know whether or not you are reaching strategic goals and which areas within your service delivery could use improvement. It used to be that performance was isolated to one department. Today, every division within an organization can benefit from it. Performance management spans across various management functions and helps ensure that your people, processes and technology are working together to achieve your organization’s missions and goals. This article illustrates how performance management relates to various major management support functions within your organization.

Strategic Planning

Strategic planning is the process of determining a company’s long-term goals and then identifying the best approach for achieving them. Strategic planning plays a vital role in the performance of your organization. In order for strategic goals to be achieved, strategic planning must be aligned to performance measurements. These performance measurements allow executive management to gauge the effectiveness of the organizational strategic plan and determine how the budget and projects will be setup in the future. The strategic planning process is discussed in more detail in the planning phase.

Organizational Development

Often used interchangeably with organizational effectiveness, organizational development is the process through which an organization develops the internal capacity to be the most efficient towards its mission work and to sustain itself over the long term. This definition highlights the explicit connection between organizational development work and the achievement of organizational mission. Performance management directly relates to organizational development, since OD is primarily focused on improving the performance of organizations and the people within them. Whatever your organizational challenges, the starting point is to get a clear, objective view of your organization’s performance abilities, such as strengths and limitations. Identifying proper performance attributes is essential, because sound management decisions can only be made when performance attributes are identified and measured accurately. In order to reach anticipated organizational targets, you must be able to tie the performance and motivation of individuals to the overall strategic objectives. The Lifecycle Performance Framework processes illustrate how performance management, organizational development and strategic planning share interrelated processes to accomplish organizational goals. Organizational development processes are discussed in more detail in the planning and execution phases.

Change Management

Change management is a systematic approach to dealing with change within every perspective of an organization, from systems to personnel to projects to functions. Change management is a comprehensive, often difficult management function to properly implement. There’s the saying “Organizations don’t adapt to change; their people do.” With that outlook, it is easy to understand how performance management plays a critical part in managing change. Implementing change within an organization often requires a change in how employees execute things. You can implement the most advanced change management tools money can buy, but if your people don’t buy into or fully support the initiatives, their performance will suffer and ultimately the organization will be ineffective, or less efficient than before.

Every system, personnel, and procedural change within an organization should be implemented with the goal of achieving an improvement in performance some form. The actual improvement should be compared to the predicted improvement to assess the effectiveness of the change. This guide discusses managing your organization during its many changes throughout the performance lifecycle.

Project Management

Project management is the discipline of organizing and managing resources (e.g. people) in such a way that the project is completed within defined scope, quality, time and cost constraints. A project is a temporary and one-time endeavor undertaken to create a unique product or service, which brings about beneficial change or added value. Performance measurement is an area within the Project Management Institute’s Project Management Body of Knowledge (PMBOK). It is the link between performance management and project management, where cost, schedule and scope performance are measured and monitored throughout each phase of the Project Lifecycle. Project performance reporting is the process of collecting project baseline data and distributing performance information to stakeholders throughout the project. Implementing project performance measurement ensures that your reporting clarifies how resources are being used to obtain the objectives of the project. Measuring project performance is discussed in detail in the monitoring phase.

Customer Satisfaction

Customer satisfaction is the measurement or determination that a product or service meets a customer’s expectations, based on predetermined quality and service requirements. It is said that customer satisfaction equals perception of performance divided by expectation of performance. There is a direct relationship between performance and customer satisfaction, where the better you perform to customer expectations, the more satisfied customers will be. Customer satisfaction is your organization’s level of performance through your customers, employees, and/or stakeholders perspective. In fact, many times customer satisfaction feedback, if requested properly, can provide information and insight for achieving breakthrough increases in organizational performance and effectiveness. When measuring customer satisfaction, organizations should review their objectives and ensure that the customer service strategy is linked to those objectives. How to ensure that your organizational objectives are linked to your customer service strategy are discussed in the reporting phase.

Workforce Performance Management

Workforce performance management is the strategic alignment of an organization’s human capital with its business activities. It is a methodical process of analyzing the current workforce, determining future workforce needs, identifying the gap between the present and future, and implementing solutions so the organization can accomplish its mission, goals, and objectives.

People are the most important aspect to any organization. Therefore, the performance of the people within an organization will greatly impact the overall performance of the organization. While most employees understand what they need to do, workforce performance management tells them how well they must do it. The greatest benefit to workforce performance management is the process of aligning employee performance to organizational objectives and goals. This guide explains how to evaluate individuals on their alignment with corporate goals and their contributions to business results in the planning section. Functions within workforce performance management are Recruit and Hire Management, Compensation Management, Incentive Management, Goals Management, Learning Management, Competency Management, and Performance Measurement. These functions are described in the executing phase.

IT Performance Management

IT performance management assists organizations with the increasing demands of maximizing value creation from technology investments, reducin
g risk from IT, decreasing architectural complexity, and optimizing overall technology expenditures. Behind people, technology is the next critical factor in maximizing efficiency and organizational performance. Many organizations from small to large are using IT strategically to support profitable growth. IT performance management includes maximizing technology to improve service delivery in every area of the organization. IT performance management utilizes such technology as unified management reporting and dashboard tools to enhance performance and drives business processes. How to find the right technologies to enhance your business intelligence, and choosing the right business intelligence tools are discussed in detail in the reporting phase.

Knowledge Management

Knowledge management refers to the guidelines, policies, and practices that an organization uses to create and transfer information to support the performance of the people in the organization. These can include various documents and copyrights, and intangible processes, models and methods that their people use to get work done. The impact of knowledge management on key business results is seen through its potential for improving the performance of business processes. Take call centers for example. They may handle hundreds, even thousands of calls a day. It would be too much too ask for call center representatives to be able to resolve the majority of these calls without a knowledge management system in place. With a knowledge management system, the call center representatives have more information and resources to access and can thus resolve more customer requests. Performance benefits can be seen in such areas as first call resolution, time to resolve, and customer satisfaction. Knowledge management drives performance by linking knowledge to critical functions which impact business and putting the supports in place to ensure knowledge is leveraged across people and circumstances.

Quality Management

Quality management is a method for ensuring that all the activities necessary to design, develop and implement a product or service are effective and efficient with respect to the system and its performance. Quality management includes several processes that enable organizations to ensure quality. Among them are quality planning, quality assurance, quality control, quality audits and quality surveillance. Quality planning is defined as a set of activities whose purpose is to define quality system policies, objectives, and requirements, and to explain how these policies will be applied, how these objectives will be achieved, and how these requirements will be met. It is always future oriented. Quality assurance (QA) is defined as a set of activities whose purpose is to demonstrate that an entity meets all quality requirements. QA activities are carried out in order to inspire the confidence of both customers and managers, confidence that all quality requirements are being met.

Quality control is defined as a set of activities or techniques whose purpose is to ensure that all quality requirements are being met. In order to achieve this purpose, processes are monitored and performance problems are solved. Quality audits examine the elements of a quality management system in order to evaluate how well these elements comply with quality system requirements. Quality surveillance is a set of activities whose purpose is to monitor an entity and review its records to prove that quality requirements are being met. Performance measurement is a necessary instrument for quality management because in order to measure quality, you must first apply performance expectations and standards. In the PMBOK, the performance measurement process group falls under the quality management knowledge area. Quality management is discussed in greater detail in the monitoring phase.

Process Improvement

Process improvement is a series of actions taken to identify, analyze and improve existing processes within an organization to meet new goals and objectives. There are many process improvement methodologies that differ in approach, but the one thing they all have in common is the outcome of better performance. In fact, by definition performance improvement is the concept of measuring the output of processes or procedures, then modifying the processes or procedures in order to increase the output, increase efficiency, or increase the effectiveness of the processes or procedures. Often times, the most critical processes that impact business success are those that require support from multiple functional groups. Identifying and managing cross-functional processes and removing the functional silos that inhibit business culture are discussed in great detail in the planning and executing phases.

The Impact Of Haccp Certification



The HACCP Certification stands for the Hazard Analysis and Critical Control Point Certification and is a system of safety that gets implemented into Pharmaceuticals and Food Production. It gets used by the food and drug administration and also by the Department of Agriculture to ensure the implementation of safe products and procedures. It is a certification that is allotted to a candidate by any one of the ISO Certification Bodies in India. The federal regulations governing production of drugs and food have to be followed by the applicant vying for the HACCP Certification and it also vindicates that the requisite protocols are followed by the concerned person properly. The certification allotted by the Quality Management System Certification Delhi also certifies that the applicant is able to evaluate and identify with the steps that get recommended.  

The experience that is required of companies applying for the HACCP Certification is five years with one year of experience going into decision making. The Internal Auditor Training program also vindicates the requisite that the candidate is entitled to fulfill related to food and drug safety. Enterprises vying for this certification ought to follow impeccable manufacturing practices, exemplary hygiene practices and thoroughly beneficial agricultural practices.

The impact of the HACCP Certification is very colossal. Organizations that go onto attain this certification become sought after properties overnight and also become very highly asked for entities. Their market value also goes up manifold for the fact that they get certified by the highest serving body in and around town. The Quality Management System Certification Delhi that renders this certification stands testimony to the fact that the enterprise has exceeded all expectations and sticks to all the federal regulations that have been laid out. The Internal Auditor Training program also ensures that the certification holder gets polished and once certified is ready to take on challenging work. All the ISO Certification Bodies in India make it a point to thoroughly audit the enterprise before this certification is bestowed on it.  

Enterprises have to prepare for this certification. There is a test conducted specially for this certification known as the Body of Knowledge Test and can be taken by enterprises and students alike online. Moreover, free sample exams–including interactive online ones and written ones–are available for free download on websites such as the American Society for Quality homepage. These may include samples of past exam questions.

The organization becomes eligible to go global and all the products and drugs it manufactures are certified as legitimate and as the best. It gets the liberty to explore all possible food markets and to make an impact in the emerging markets as well. The HACCP Certification is revered all over the country and any enterprise or consumer goods manufacturer with this certification is sure to go places in life.

Big Posters Equals Big Impact?



There are a lot of questions that may run through your mind when you print posters. One of the big questions usually is the one about size. Do you print the largest size that your online poster printing service can produce? Or do you print small posters in numerous numbers to maximize the number of areas that you can reach? Large poster printing can give you the greatest exposure for one location, but numerous small ones can have a more comprehensive impact in all your market areas. To determine the best strategy for print posters, you need to understand and figure out these questions first.

Exposure versus Impact:

First, we need to know the difference between exposure and impact. These are two related but very distinct concepts in poster printing. Your posters’ impact refers to the emotional engagement of your audience as they notice and understand your posters’ concept and message. A strong or intense emotional engagement (positive or negative) means that you have made an impact, while a lack of attention or apathy means that there was no impact.

Exposure on the other hand refers to the visibility of your posters for each location that it has been placed, and also in terms of its visibility throughout your target locations as well. For example, several large posters in select public places have maximum exposure throughout their locations. However, they do not have total exposure since there are locations where the market is that they are not visible since they are only located in select places. By knowing the nuances of these concepts you should be able to understand how to thoroughly utilize the advantages of your posters small and big alike.

Location Impact:

So our first question should be: how to maximize your posters’ impact? In terms if the impact aspect, your focus should be on the design and the size of your posters. A color poster design should be well made with a concept that combines images and text that can engage the audience. It should illicit an emotion in the audience be it good or bad. It must mark on their memories emotionally and intellectually so that the posters’ message gets the maximum impact it needs to perform its goal.

In terms of size, basically, the larger the posters design the bigger its impact. A large poster cannot simply be ignored. Once it is posted, no one can help but look at it since it is there for all to see. The poster size however is important just for the initial few seconds of your audience’s attention. What carries the whole message eventually however is the design concept. So a large poster can give you a good initial impact, but after a few seconds the design should be the one to carry the audience along.

Location Exposure:

Now to maximize exposure of your posters, the strategy is simply a numbers game. All you have to do is to post your posters on every single place that you are permitted to place them in. Try to post as many posters as you can in train stations, airports, bus stops, community billboards and many other public locations. It is important to post many posters in succession in those places so that people can take a “second look” just in case they passed too quickly on the first one. Large posters can be in your strategy here as well for high traffic places like transportation hubs. But as was said, this is about a numbers game, and priority should be placed on the amount of smaller posters that you can distribute. By covering all possible locations of your market, you will be closer to the goal of total market exposure for your color posters.

To sum up, it is obvious that large posters have a great initial impact for audiences. This however is short lived since the message itself should carry the person’s attention after that initial encounter. Also, though large posters can assist in exposing your message to a wide audience, numerous smaller posters are also needed to get the total exposure of your message to the maximum possible areas. Just remember these concepts fully when you do decide to go poster printing again. It should be your key to designing printing and distributing the best possible color posters for your campaign which have the greatest impact.

For comments and inquiries about the article visit: Online Poster Printing, Print Posters

How Small Business Credit Reports Impact Your Company



I’m sure you check your personal credit scores, credit reports and credit card statements on a regular basis but how much attention do you pay to your small business credit report?

While there are several business credit bureaus that collect data let’s stick with the three main ones. Keep in mind that each file you have listed is going be different with each bureau so it’s important that you monitor your files on a regular basis.

Dun & Bradstreet Business Credit Report

This report also known as the Business Information Report or BIR is an overall profile that suppliers and lenders will use to evaluate your company and tends to be the most popular D&B report that creditors pull. The report is pretty extensive because it includes your company’s financial profile, history & operations, payment history and details.

Keep in mind that the details of your company like financials are supplied by you when you set up your file so be sure to keep this information updated through eupdate so it matches the numbers you provide on credit applications. Any inconsistencies can cause your company to get turned down.

Two things you should pay special attention to is the paydex score and credit limit recommendation listed in your report. A 75 or greater Dun & Bradstreet credit rating is considered a good risk but what carries more weight is the credit limit recommendation.

The conservative credit limit is for companies that prefer to minimize risk as much as possible and the aggressive limit is for creditors that will accept more risk.

Experian Business Credit Report

This report also known as the CreditScore Business Report includes you’re company’s business and credit information. It’s considered Experian’s most popular report used by creditors and specifically you want to pay attention to your business credit score.

A score of 90 or greater is excellent and it’s based on your company’s industry risk, number of trades, length of history and your debt to credit limit ratios. Make sure you avoid selecting a high risk SIC and NAICS classification code for your company because this can have a negative impact on your scores.

Now don’t be surprised if your company is not listed with Experian because the only way to establish a small business credit report is when a supplier or lender reports your company’s payment experience to them.

Equifax Business Credit Report

This report could also be referred to as the Equifax Small Business Report and it includes a summary of your company’s financial and non-financial accounts. One of the unique differences in this file is the two credit rating scores known as the Equifax Credit Risk Score and the Equifax Business Failure Score.

Your risk score can range from 101 to 992 with the higher the number being the lower the risk. Some of the factors that contribute to this include derogatory trades, length of history, credit limit amounts and number of employees.

The failure risk score predicts the chances of your business failing over the next 12 months. This number ranges from 1,000 to 1,880 with the higher the number being the lower the risk of possible failure.

Some of the key factors that determine your score include length of time since the oldest account was opened, debt to credit limit ratios, negative payment history and number of trades.

This is another file that gets created only when a supplier or lender reports your company’s payment data. It’s said to be one of the most difficult bureaus to get listed with and this may be because many of the reporting partners are banks and lenders.

This is why I recommend establishing a reporting bank loan as soon as possible. This not only will have a positive impact on your small business credit report but it will also improve your overall bank rating.

As you can see your business credit files require the same level of attention that you give to your personal credit files. By knowing how your company’s risk level is being rated by the major business credit bureaus the greater level of confidence you will have when you apply for business financing.

Impact of Outsourcing Business on International Organizations



Every business means to optimize profit by having high sales and less expense.  Outsourcing is just the right solution to curb expenses and it is no surprise that today, Outsourcing business is expanding on such a fast pace.

How does outsourcing help in optimizing Company resources? Very simply put, on outsourcing the work process, gets completed within the set timeframe at reduced cost without comprising on the quality; making it a win-win situation for both the client company and the outsourcing company.

Even during the peak of recession the outsourcing companies had just inconsiderable impact.  Outsourcing business process helped many international organizations in minimizing the damage of recession.  Along with other factors, Outsourcing could be the possible reason why recession phase is gradually passing and things are returning to normal.

Various companies have successfully endured bad times by outsourcing work process to outsourcing companies, mainly from India.  India in particular has sufficient qualified and skilled manpower to fulfill the growing needs of Client Companies world-over.  For the employees too, the wages offered are attractive enough to follow a decent life style.  In addition to this, another factor contributing largely is India’s Business policies which encourage Outsourcing business with international Companies willing to transfer work process to Indian Outsourcing Companies.

Most of the outsourcing companies based in India is technologically competent and have state-of-the-art infrastructure to serve its Clients in the most professional manner.  The professionalism of the executives also reflects in the way they handle and act upon Customer suggestions and feedback with complete sincerity.  To not use Outsourcing services in these competitive times means to miss out on additional growth.

Impact of Global Recession on Indian Market



The recession in the US market and the global meltdown termed as Global recession have engulfed complete world ecomony with a varying degree of recessional impact. World over the impact has diversified and its impact can be observed from the very fact of falling Stock market, recession in jobs availiability and companies following downsizaing in the existing available staff and cutting down of the perks and salary corrections. Globally the financial sector sacking the existing base of employees in high numbers in US the major example being CITI Group same still followed by others in hospitality industry Jet and Kingfisher Airlines too. The cut in salary for the pilots being 90 % can any one imagine such a huge cut in salary.

In the globalized market scenario, the impact of recession at one place/ indusrty/ sector perculate down to all the linked indusrty and this can be truly interpreated from the current market situation which is faced by the world since approx 2 month and still the situation is not in control inspite of various measures taken to fight back the recession in the market.The badly hit setor at present being the financial sector, and major issue being the “LIQUIDITY Crises” in the market.

In-spite of the various measures to subsidise the impact of the recession and cut down the inflation present nothing really sound have been done.

Various steps taken by RBI to curb the present recession in the economy and counter act the prevailing situation.

The sudden drying-up of capital inflows from the FDI which were invested in Indian stock markets for greater returns vizualizing the Potential Higher Returns flying back is continuing to challenge liquidity management.At the heart of the current liquidity tightening is the balance of payments deficit, and this NRI deposit move should help in some small way.

To curb the liquidity crises the RBI will continue to initiate liquidity measures as long as the current unusually tight domestic liquidity environment prevails. The current step to curb these being lowering of interest rates and reduction of PLR.However, the big-picture story remains unchanged – all countries in the world with current account deficits and strong credit cycles are finding it difficult to bring cost of capital down in the current environment. India is no different. New measures do not change our view on the growth outlook. Indeed, we remain concerned about the banking sector and financial sector. The BOP- Balance of Payment deficit – at a time when domestic credit demand is very high – is resulting in a vicious loop of reduced access to liquidity, slowing growth, and increased risk-aversion in the financial system.

In total the recession have turned down the growth process and have set the minds of economists and others for finding out the real solution to sustain the economic growth and stability of the market which is desired for the smooth running of the economy.

Complete businesss/ industry is in dolledrum situation and this situation persist for a longer duration will create the small business to vanish as they have lower stability and to run smoothly require continous flow of liquidity which is drived from the market.

In present situation down fall in one sector one day leads to a negative impact on the other sector thus alltogether everyone feel the impact of the Financial crises with the result of the current recession which started in US and slowly and gradually due to linked global world have impacted everyone.

Solution for the problem still remain at the top of the mind of every one, still everyone facing the impact of recession but how long is the major question which is of great importance.

Employee Communication: 5 Ways to Measure the Impact on Business Outcomes



If you are involved in employee communication then you already know that one of the most important aspects of employee communication today is measurement. But so much of that measurement is focused on whether employees access the tools organizations use to communicate with them. You know, questions such as do they read the newsletter, do they access the corporate blog, do they find the information sessions interesting. None of these questions prove that your employee communication tools measure engagement which is what every CEO wants to know. There is one key reason; you are measuring the acceptance of communication tools, not measuring employee communication strategy. So here’s what you do.

1. Every organization conducts market research surveys. These surveys typically measure customer satisfaction levels across services and products provided by your organization. Sometimes they even ask questions about competitor products and services. Organizations then take that information and work towards improving the rating they received by introducing improvements to services, products and information.

Now many organizations have a human resources department that usually conduct a staff survey annually. This survey typically includes questions about communication within the organization, understanding the corporate vision, satisfaction with employee benefits and training and so on. What I suggest is that organizations include a supplementary survey of just 10 questions at the end of this survey. And these questions should be framed by selecting key questions from the customer survey and asking staff what do you think customers think about X? These 10 questions in effect become your employee communication engagement measure.

2. Typically the result demonstrates disparity between what customers think and what employees think customers think. Once you have the difference measured between perception and reality then you have the opportunity to commence dialogue about with your employees about what customers really think. Most importantly it allows you to design employee communication strategies specifically to target that business issue. So now you have a business and know the key messages for your employee communication strategy.

3. One year on when the customer survey is conducted, you ask the same questions and again do the same with the staff survey. What you seek to find is that the measure of the perception staff have of what customers think and what customers actually think have moved closer together and towards the organizations desired outcome. This becomes your business measure of whether you have engaged employees.

4. This information is important because your ultimate aim in employee communication has to be to create the “Aha Moment”. The Aha Moment is based on information that challenges the employee’s belief about an aspect of the business. The information that suddenly helps employees say, “Now it makes sense”, “Now I understand”, “Now I can do something about it”. It is only once you see this gap close between what customers actually think about an issue and what employees think the customer thinks that you have a measure that demonstrates your employee communication engagement strategy has been successful. If the gap still exists then the design of your employee communication strategy is flawed in someway.

5. Finally, it is important that we measure employee communication tools such as readership of our staff magazine, access of our intranet and other tools. However the only way to impact perceptions of the value that the employee communication function contributes to an organization is to measure engagement strategies against business outcomes.

This approach to measurement is low cost. The investment in the human resources staff survey and the marketing departments’ customer research is already locked in. You are simply adding 10 questions to the end of the human resources survey based on the marketing questions. The engagement strategies are generally low cost because they involve people, not tools. By this I mean that employees are involved in doing something differently to bring about change in an organization. The staff newsletter and other information tools already exist, all you do is tailor the articles to reflect the main focus of your employee engagement strategy. This low cost yet highly effective approach will ensure that you can measure your employee communication strategies against business outcomes.